
FAQ
Frequently asked questions
We collected the most important information about using Hunportal, ads, account management and administration.
General
What is Hunportal?+
Hunportal is a Hungarian information and search portal where private and business services, programs, leisure options and useful local information can be found in one place.
Who is the site for?+
The site is for individuals, businesses and service providers. It helps you find local services or programs and make your own service more visible.
How can I search on the site?+
You can browse the main menu categories or narrow results with search and filter options. Result pages provide contact details, addresses and other data to help you choose.
Which towns and cities are covered?+
Hunportal works with a continuously expanding database. The goal is to make information available for Budapest, Pest County and more and more Hungarian settlements.
Is it free to use?+
Browsing and searching the site is free for visitors. Some featured placements, ads or business packages may be paid.
Registration and account
Do I need to register to use it?+
No registration is needed for basic browsing and searching. You may need an account if you want to post an ad, manage a profile, receive messages or use saved features.
How can I create an account?+
You can create a new account from the Registration menu. Enter the requested details, then follow the steps shown on screen.
I forgot my password. What should I do?+
On the login page, choose the forgot password option. The system will send email help for setting a new password.
How can I change my details?+
After logging in, you can change your available personal and contact details in your profile or user interface.
How can I delete my account?+
Account deletion can be started in user settings where this option is available. If you need help, write through the Contact menu.
Advertising and visibility
How can I appear on the site?+
You can submit an ad or listing request through the I want to advertise option and the related submission forms. Submitted data may appear after review.
What details do I need to provide for an ad?+
Usually a name, category, description, address, availability and contact details are needed. The more accurate your details, the easier interested users can find you.
How long does it take for a profile or ad to appear?+
Submitted content may appear on the site after review. Processing time depends on the volume of submissions and the accuracy of the data.
Can I upload an image or logo?+
Where available on ad and profile forms, you can also provide an image or logo. Good-quality real images improve credibility.
How can I edit content that is already published?+
If the content belongs to your own account, you can edit it after logging in. Otherwise, you can request a correction through the Contact menu.
Subscription and payment
What packages are available?+
Current packages and fees are available on the Prices page. The offer may change over time, so it is worth checking there for the latest information.
What is included in free and paid visibility?+
Free visibility may be used to publish basic details, while paid options may provide more prominent visibility or richer content placement.
How can I pay?+
Payment is made through the payment flow available on the site. The exact payment methods are shown on the order or support interface.
Will I receive an invoice for payment?+
Yes, for paid services an invoice is created based on the billing details provided. It is important to enter billing details accurately before payment.
How can I cancel a subscription?+
You can start subscription cancellation in the user interface or through the Contact menu. Exact cancellation terms may depend on the package.
Service providers
How can a service provider be added to the database?+
A new private or business service can be submitted through the submission, advertising or contact forms. Data may be added after review.
What should I do if I find incorrect data?+
If you find incorrect data, let us know through the Contact menu or use the reporting options available on the site. The exact link or name helps us fix it quickly.
Who updates service provider data?+
The data is kept current by service providers, administrative review and submitted corrections.
Can something appear in multiple categories?+
Yes, if a provider fits multiple categories, it may appear in more than one place. Clarity and relevance are the main criteria for categorization.
Contact and support
How can I contact customer support?+
You can send a message using the form in the Contact menu. Briefly describe what you need help with and provide contact details for the reply.
How long does it take to get a reply?+
We try to reply to incoming messages as soon as possible. Response time may depend on the volume of requests and the complexity of the question.
Where can I report an error?+
You can report an error through the Contact menu. Please tell us which page had the issue and exactly what happened.
How can I get help with settings?+
If you are stuck with account, ad or profile settings, send a message on the Contact page. For faster help, tell us which feature your question is about.
